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Please visit here for the user guide for submission of a negative test result for a reduced quarantine period.
Please use the detailed version If you want the entire user guide in PDF format.
Please visit here for the user guide for MySOS app download, initial settings, verification of registrant information, etc.
MySOS app: Download and install
[2-1]MySOS app: Account registration (first time)
[2-2]MySOS app: Account registration (if previously registered)
[2-3] Switch MySOS modes (persons already using MySOS)
MySOS app: Confirm settings
Registration and verification of an accompanying child
MySOS app: Confirm registrant info
COCOA app: Install
Please visit here for the user guide on actions after you enter Japan (during quarantine period).
Action checklist after entry to Japan
Check the home screen of MySOS
Register quarantine location, report current location with MySOS
Report your health condition with MySOS
[10-1]How to handle video calls with MySOS (AI automated)(AI)
[10-2]How to handle video calls with MySOS (human operator)
 How to update the MySOS app
How to use the COCOA app
Renting a smartphone・Other
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