How to view the manual in multiple languages

If you would like to switch the language of the manual, please click here to see how to do so. (Browser translation function)

Proof of negative test for end of quarantine

Please visit here for the user guide for submission of a negative test result for a reduced quarantine period.

PDF Manual

Please use the detailed version If you want the entire user guide in PDF format.

App initial settings and registration

Please visit here for the user guide for MySOS app download, initial settings, verification of registrant information, etc.

[1]MySOS app: Download and install

[2-1]MySOS app: Account registration (first time)

[2-2]MySOS app: Account registration (if previously registered)

[2-3] Switch MySOS modes (persons already using MySOS)

[3]MySOS app: Confirm settings

[4]Registration and verification of an accompanying child

[5]MySOS app: Confirm registrant info

[6]COCOA app: Install

Action checklist after entry to Japan

Please visit here for the user guide on actions after you enter Japan (during quarantine period).

Action checklist after entry to Japan

[7]Check the home screen of MySOS

[8]Register quarantine location, report current location with MySOS

[9]Report your health condition with MySOS

[10-1]How to handle video calls with MySOS (AI automated)(AI)

[10-2]How to handle video calls with MySOS (human operator)

[11] How to update the MySOS app

[12]How to use the COCOA app

Renting a smartphone・Other