Manual list

How to view the manual in multiple languages


If you would like to switch the language of the manual, please click here to see how to do so. (Browser translation function)


Proof of negative test for end of quarantine


Please visit here for the user guide for submission of a negative test result for a reduced quarantine period.


PDF Manual


Please use the detailed version If you want the entire user guide in PDF format.


App initial settings and registration


Please visit here for the user guide for MySOS app download, initial settings, verification of registrant information, etc.


[1]MySOS app: Download and install


[2-1]MySOS app: Account registration (first time)


[2-2]MySOS app: Account registration (if previously registered)

WEB PDF


[2-3] Switch MySOS modes (persons already using MySOS)

WEB PDF


[3]MySOS app: Confirm settings


[4]Registration and verification of an accompanying child

WEB PDF


[5]MySOS app: Confirm registrant info

WEB PDF


[6]COCOA app: Install

WEB PDF


Action checklist after entry to Japan


Please visit here for the user guide on actions after you enter Japan (during quarantine period).


Action checklist after entry to Japan

PDF


[7]Check the home screen of MySOS

WEB PDF


[8]Register quarantine location, report current location with MySOS

WEB PDF


[9]Report your health condition with MySOS

WEB PDF


[10-1]How to handle video calls with MySOS (AI automated)(AI)


[10-2]How to handle video calls with MySOS (human operator)


[11] How to update the MySOS app


[12]How to use the COCOA app

WEB PDF


Renting a smartphone・Other

PDF

Copyright © Ministry of Health,
Labour and Welfare, All Rights reserved.